At Invicta, we believe that customer service is key and we always strive to offer a pleasant and helpful service. But how much do you know about the experts who make up the Invicta team?
In this article, we introduce you to another new member of the Invicta team, Harriet Robertson, who has started up our Administration department as an Administration Assistant. Harriet plays a key part in ensuring all records are kept up to date, handling incoming and outgoing post, issuing renewal invitations and planning interesting events throughout the year. All of these tasks involve her great communication and organisational skills within the workplace to provide a friendly and welcoming attitude to all staff and customers.
Once finishing my performing arts studies, I began working as an administrative assistant for an estate agent and lettings company. After two years of building my administrative and communication skills, I decided to change industry and moved to Invicta. Here I am able to improve and build upon my administrative skills and confidence, whilst learning about the insurance industry and what an insurance broker is and does.
Being new to the insurance industry, I am learning new things every day, both insurance and administrative based. Working for team Invicta has been an eye opening experience and I look forward to learning more about Invicta and the insurance world as well as widening my administrative skill set. My role is heavily focused in the Personal Lines Department, but I do provide administrative support to all areas of the business. This enables me to have a broader understanding of the different aspects of insurance and provides me with experience in most aspects of the business.
Outside of work I have a passion for classic cars, owning a classic of my own. I enjoy cleaning and preparing my car for attending and exhibiting at car shows, as well as enjoy the train rides whilst the car is undergoing repairs, which is a regular occurrence! I also have a passion for performing arts and enjoy reading and writing scripts and stories. I enjoy going to the theatre to watch plays and musicals. I am currently not acting at the moment, but I am looking to start acting again in my free time. I also love getting excited for my birthday all year round!
Favourite Film: American Graffiti
Favourite Album: The Greatest Showman Soundtrack
Favourite TV Show: 24 Hours in Police Custody
Favourite Holiday Destination: Malaysia
Favourite Book: Ketchup Clouds
Favourite Drink: Vanilla Milkshake
“Team work makes the dream work.”